If you are not entirely satisfied with your order, returns may be accepted at Shop Medville.Com. Prior to returning the products, please take note of the following guidelines:
- CALL first before sending back your order. Returns will not be accepted, refunded, or honored without calling our office to inform us of the products you are returning.
- A customer care representative will give you instructions on how to make a valid return to our office. You will be given a Product Returns Confirmation number which you will attach to the package you are returning.
- In some cases, when you CALL to inform us of product returns, it’s possible that we will send you a replacement or make other arrangements. This will be evaluated by the Customer Care Representative.
Please give us a call at 877-877-8114 for your questions and concerns.